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The BBC listens and responds to its readers’ complaints

By LJDemissie

June 14, 2021

Regarding: The BBC’s news webpage has widely spread a malicious rumor against Ethiopian media by publishing Alex de Waal’s analysis titled, “Ethiopia Tigray crisis: Warnings of genocide and famine”. In his article, without naming names, de Waal claimed: Some Ethiopian media have expressed ethnic animosity towards Tigrayans, with derogatory language used indiscriminately to tar all Tigrayans with the alleged misdeeds of the TPLF…” Furthermore, he alleged that “Dehumanizing words such as “daylight hyenas” and “unfamiliar others” are used to foment hatred.”

BBC Complaints Team said: [Complaints] Reference CAS-6795424-R0H5D7: Thanks for contacting the BBC recently. Please do not reply to this automated email: it is from an outgoing address which cannot handle replies.

This is an update to apologise to you that although we normally aim to reply to most complaints within 2 weeks, we are currently dealing with a higher than normal volume of cases. This means it will take a little longer to reply to you at present. We hope you understand that this is why we are unable to respond within our normal service times.

We will of course respond as soon as we can, but in the meantime ask you not to contact us further and apologise if you do experience further delay. For full details of our complaints process please visit: https://www.bbc.co.uk/contact/how-we-handle-your-complaint.

Thank you for contacting us – we appreciate your patience in waiting for our response.

Kind regards

BBC Complaints Team
www.bbc.co.uk/complaints

 

The writer LJDemissie can be reached at LJDemissie@yahoo.com

 

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